Privacy Policy

Introduction

As The Information Centre collects information about members of the public and business associates via this CCAD service, The Information Centre has published a prominent, readily accessible policy on the CCAD service regarding the manner in which it collects and uses personal information. This is referred to as a CCAD Privacy Policy. This policy will help build good relations between The Information Centre and the members of the public and business associates. These rules provide details that will assure the members of the public and business associates of our serious commitment to individual privacy.

Information collected via the CCAD service

By submitting personal data in electronic form to this CCAD service, or by using this site, you give your consent that all personal information you submit may be processed in the manner and for the purposes necessary to conduct our services.

If you do nothing other than read pages or download information while using this CCAD service, we will capture and store information about your visit. This information will not identify you, it relates to:

The internet domain eg www.organisation.co.uk and IP address from which you access the web site.
The type of browser, such as internet Explorer or Netscape, and operating system, such as Windows, that you use.
The date and time of your visit.
The pages you visit.
The address of the web site from which you linked to us (if applicable).
The query activities which you process.
We use this information to make each visit more rewarding and to provide us with information to help improve our service. We do not know (and do not want to know) the identities of people who visit us in this way.

Why information is collected

All personal information is collected in accordance with the Data Protection Act 1998. The reason the organisation collects your information is:

To improve the services available to you and give better access.
To provide you with updates of The Information Centre policy together with any key announcements that are made.
How information is handled
All personal information is handled in accordance with the Data Protection Act 1998. The organisation always ensures that your personal details and information are managed confidentially and securely, and that members of staff only access the information they need in order to conduct their duties.

Policy changes

The personal information we collect and maintain will be subject to the version of the CCAD Privacy Policy in effect at the time of collection. We reserve the right to change the CCAD Privacy Policy from time to time and will provide notice of these changes on the home page of our web site. You should make sure you periodically review the CCAD Privacy Policy to make sure it meets your needs.

Young persons' information

This CCAD service is not intended for children under 14 years of age. We neither knowingly solicit nor collect personal information from or about children under the age of 14 years without the explicit consent of the child's next of kin or legal guardian.

Security

There are security measures in place for all personal information that is collected, to protect against the loss or alteration of information under The Information Centre's control.

Administration

Preparation, maintenance and distribution of this document is the responsibility of The Information Centre's Programme Manager: Information & Statistical Governance.

Moreover, it is the responsibility of The Information Centre's Programme Manager: Information & Statistical Governance to monitor the procedures contained within this CCAD Privacy Policy on a regular basis, in order to ensure that all staff members are adhering to them.

Review

The Information Centre's Programme Manager: Information & Statistical Governance will be responsible for reviewing this CCAD Privacy Policy on an annual basis to ensure that procedures are kept accurate and up-to-date, in line with national best practice.

The review will be championed by the Information Centre's Caldicott Guardian.

Contact details

For further assistance and advice, please contact the Copyright Officer, Information & Statistical Governance Department at The Information Centre, Trevelyan Square, Boar Lane, Leeds. LS1 6AE.

Telephone: 0113 254 7049
Email: copyright@ic.nhs.uk